FAQs
How can SMS help your company succeed?
- It is a powerful planning and execution tool for management to conduct their "What if Scenarios?"
- Allows customers to architect the best manufacturing system possible
- Encourages early participation with the machine tool builder
- Powerful continuous improvement tool
- Create3D is a high level analytical tool which provides the opportunity for early customer participation and the addition of intelligence which provides a competitive advantage
When is the best time to involve SMS in my project?
The earlier the better! SMS strongly believes that early engagement is the link between strategy and execution. The earlier SMS can be involved in your process, the better chance we have of saving you money. However, SMS also excels in making existing plants/projects more efficient. Bottom line: it is never too early or too late to reach out to SMS to help with your project.
How much do SMS services cost?
It varies depending on the scope of work to be performed. We prefer to have a meet-and-greet and presentation with our potential clients and then provide a written proposal detailing our fee structure, expenses, and payment schedule.
Can I use SMS if I am located outside of Michigan?
Yes! SMS consults with clients who are located all over the world.
Who owns the Data?
Our clients own all of the incoming and outgoing data. SMS will shape the software to make your data more useable but our outputs can only be as good as the inputs we receive from our customers. SMS owns the software IP but all the data being fed into Create3D and all the data that comes out of Create3D is owned by the customer.
Can I buy the software?
No. SMS is a services company, not a software company. Our software can be adapted to fit your needs but is not for sale.
How does SMS handle confidentiality?
SMS considers the detailed knowledge that we obtain concerning our clients operation highly confidential. Such information is not discussed nor disclosed to any third party.